What are the check-in and check-out times at Nairobi Serena Hotel?
Check-in is at 12:00 and check-out is at 10:00.
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NAIROBI SERENA HOTEL
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Key details
About the Hotel
Kenyatta Avenue,, Nairobi, 00100,
- Close to Central Park
Perfect
9.3
9.8
4.7
4.7
The 5-star Nairobi Serena Hotel is situated in the centre of Nairobi nearly a 25-minute walk from the David Sheldrick Wildlife Trust. The hotel provides guests with a swim-up bar and spacious rooms with views of the pool, while Central Park Nairobi is merely 450 metres away.
Location
Nestled among palm trees and gardens, this modern hotel is not far from the 12.9 hectare recreational Uhuru Park. The central district of Nairobi, where the Serena sits, grants access to cultural attractions like the Kenya National Archives, which is 2.8 km away.
The property allows you to enjoy such natural sights as Boating Pond 13 minutes' walk away. This Nairobi hotel stands 3.1 km from the Cathedral Basilica of the Holy Family, popular with pilgrims and tourists alike.
Nairobi Serena Hotel is within 10 minutes' walk of Riverside Shuttle bus stop and within 25 minutes' walk of Nairobi train station in Nairobi.
Rooms
The 128 rooms at the accommodation are equipped with comforts such as air conditioning, as well as a flat-screen TV with satellite channels and a direct dial phone. They are appointed with a writing table, and also feature a mini-fridge-bar, coffee and tea making equipment. A walk-in shower and a separate toilet are provided in the private bathrooms along with a hairdryer and bath sheets.
Eat & Drink
Herbs and Spices Pan-Asian Restaurant is adjacent to the Serena Nairobi, 50 metres away.
Leisure & Business
A gym and a sauna are available for an additional charge. At this hotel, guests can also benefit from yoga classes provided at a health club. Guests will enjoy a golf playground, along with a wellness area and a full-service spa provided at the Serena. The hotel includes a conference room and a world-class conference centre equipped with conference facilities and a photocopier.
“The lush gardens create an oasis of calm near Central Park, making it ideal for business and family trips. I appreciate the Moroccan-style spa and the well-equipped fitness center; it's a real escape within the city. With dining options like the acclaimed Mandhari restaurant and its Pan-African decor, a cosmopolitan experience awaits.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Executive Room2 persons26 m²1 King-size bedAir conditioningBathtubroom details
- Deluxe Twin Room2 persons26 m²2 Single bedsAir conditioningBathtubroom details
- Deluxe Room2 persons26 m²1 Double bedAir conditioningBathtubroom details
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Calendar with prices and room availability
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Nairobi Serena Hotel invites guests to indulge in a diverse and vibrant dining scene. From the aromatic spices of international cuisine to the delicate nuances of French pastries, the onsite options cater to every palate, promising unique culinary experiences in a family-friendly atmosphere.
Location
Kenyatta Avenue,, Nairobi, 00100,
Explore Nairobi
Nairobi Serena Hotel Experiences
Uhuru Park
14 minutes' walk
A serene urban park featuring lush gardens, a lake, and picnic areas. Perfect for relaxation or enjoying a stroll in nature.
Nairobi National Museum
4 minutes' drive
Showcasing Kenya's rich heritage, this museum features art, history, and culture. Check for free admission days.
David Sheldrick Wildlife Trust
25 minutes' walk
Home to orphaned elephants, this sanctuary offers daily visits and activities aimed at wildlife conservation.
Kenyatta International Conference Centre
3 minutes' drive
An iconic building known for its panoramic views of Nairobi. Guided tours available to explore its architectural significance.
Nairobi National Park Safari
25 minutes' drive
A thrilling adventure for wildlife enthusiasts, this park features diverse animals. Guided tours can be booked through local operators.
Spa at the Hotel
1 minute' walk
Relaxing spa treatments and massages provide a peaceful retreat. Reservations recommended to secure your preferred time.
Visit to Local Markets
30 minutes' drive
Experience vibrant local culture by exploring bustling markets filled with crafts, spices, and local delicacies.
Herbs and Spices Pan-Asian Restaurant
1 minute' walk
Offering fusion Asian cuisine, this restaurant features a modern atmosphere. Try the sushi or signature curry dishes.
Slims
11 minutes' walk
A casual dining spot known for its burgers and grills. Family-friendly with options for vegetarian diets available.
CJ's
10 minutes' drive
This restaurant features a relaxed vibe serving local favorites and international dishes. Reservations are suggested.
Kenya National Theatre
20 minutes' walk
A vibrant venue hosting various performances and events. Check schedules for upcoming plays and cultural shows.
Jokers Wild Casino Nairobi
35 minutes' walk
Offering an exciting nightlife experience with gaming and entertainment. Dress code applies in the casino area.
Getting around
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Property information and rules
Check-in
from 12:00-23:30
Check-out
from 01:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of US$40 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
Italian
Year renovated:
2007
Number of floors:
7
Number of rooms:
128
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Clean rooms
Outdoor pool
Kind staff
Buffet menu
Hairdresser service
Cons
Small bathroom
Guest reviewsbased on 472 reviews
jeff from united states
Family with children
deluxe room
3 nights in November 2025
|
Reviewed: December 31, 2025
7/10
morning breakfast warm staff simple cookies front desk
the breakfast buffet had many choices it was a good start to the day. the hotel had 24/7 security the staff were warm.
the front desk did not answer my questions the manager did not provide a replay all . simple cookies were not available which i expected from this standard of hotel
0 Helpful
Stella from Italy
Family with children
Superior Room
4 nights in August 2025
|
Reviewed: October 17, 2025
9/10
separate sinks rainfall shower easy access
the rooms were nice. it included two separate sinks and a rainfall shower. the location offers easy access to the expressway. i was grateful for all the help from alex, priscah, and calvin at the front desk.
i arrived late and asked questions but did not receive an answer .
0 Helpful
Joseph from Canada
Single
Superior Room
3 nights in August 2025
|
Reviewed: September 07, 2025
6/10
incorrect order unnecessary hassle
the breakfast buffet provided a nice variety.
I was annoyed that room service didn't get my order correct. It was quite frustrating. also, the hotel charged my card instead of just blocking the amount initiallywith an unnecessary hassle. i expect better from a hotel of this supposed caliber.
0 Helpful
Show more reviews
FAQs
About Nairobi Serena Hotel
What is the distance from Nairobi Serena Hotel to Jomo Kenyatta Airport?
Nairobi Serena Hotel is 13 km from Jomo Kenyatta Airport.
Is there parking available at Nairobi Serena Hotel?
Free on-site private parking is available without reservation.
What dining options are available at Nairobi Serena Hotel?
The hotel features a fine-dining restaurant, Aksum Bar for drinks, and a poolside bar for snacks and beverages.
Are there any nearby attractions to Nairobi Serena Hotel?
Attractions close to the hotel include Nairobi National Park (9 km), Central Park (0.3 km), and the Railways Golf Course (3 km).
What room amenities are available at Nairobi Serena Hotel?
Rooms are equipped with air conditioning, a flat-screen TV, free Wi-Fi, a minibar, and coffee-making facilities.
Is breakfast available at Nairobi Serena Hotel?
Breakfast is available for an additional charge of 40 USD.
Is an airport transfer service available at Nairobi Serena Hotel?
A paid airport shuttle service can be requested at Nairobi Serena Hotel.
Does Nairobi Serena Hotel offer business facilities?
The hotel features a business centre and meeting rooms for business-related events.
What kind of wellness options are available at Nairobi Serena Hotel?
The wellness options include a Moroccan-style spa, a heated lap pool, and a fully equipped gym with cardio and strength equipment.
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