What are the check-in and check-out times at Nairobi Serena Hotel?
Check-in is at 12:00 and check-out is at 10:00.
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NAIROBI SERENA HOTEL
212US$
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Key details
About the Hotel
Kenyatta Avenue,,
Nairobi,
Kenya,
00100,
Nairobi
- Close to Central Park
Perfect
9.3
9.8
4.7
4.7
Loved by Nairobi Serena Hotel guests
"We stayed at thee Serena again before our safari, we always stay at the Serena when we arrive in Nairobi as after a long flight it is so nice to have such lovely rooms with beautiful comfy beds and a massage in their fabulous spa."
"The pool was heated and perfect, lots of outdoor dining."
"Facilities are good. The gym, pool, and common area is great."
Situated nearly a 25-minute walk from the David Sheldrick Wildlife Trust, the 5-star Nairobi Serena Hotel features cars for rent. Located just near Central Park Nairobi, the hotel has an à la carte restaurant as well as a hot tub and a hair salon onsite.
Location
This modern hotel is about 5 km from Wilson airport and 2.8 km from such cultural venues as the Kenya National Archives. Surrounded by palm trees and gardens, the Serena is within a 10-minute drive of the Nairobi National Museum.
Nature lovers will appreciate the proximity to Boating Pond, which is around 1 km away. This accommodation is situated a short way from the attractive Uhuru Park.
Knh/kmtc bus stop is at a distance of within 15 minutes' walk of the hotel.
Rooms
Nairobi Serena Hotel offers 128 rooms with a mini-fridge-bar, coffee and tea making equipment, and such modern conveniences as a flat-screen TV with satellite channels and a direct dial telephone. These rooms also feature sound-proofed windows along with carpet floors. Bathroom essentials include a walk-in shower and a separate toilet, and such comforts as a hairdryer and bath sheets. Staying at the property, guests can enjoy views of the garden.
Eat & Drink
The Serena Nairobi features Cafe Maghreb restaurant serving international cuisine. The lounge bar is ideal for a relaxing drink.
Leisure & Business
Leisure options include a gym and a sauna offered for a surcharge. To diversify your stay, an outdoor swimming pool, a wellness centre and a full-service spa along with a health club are available for guests. Thanks to a golf course, guests can stay fit at this Nairobi hotel. Finally, the Serena houses a conference room and a world-class conference centre featuring a laptop safe and a xerox.
“The lush gardens create an oasis of calm near Central Park, making it ideal for business and family trips. I appreciate the Moroccan-style spa and the well-equipped fitness center; it's a real escape within the city. With dining options like the acclaimed Mandhari restaurant and its Pan-African decor, a cosmopolitan experience awaits.”
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Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
Executive Room
2 persons
26 m²
1 King-size bed
Shower
Coffee machine
room details
Deluxe Twin Room
2 persons
26 m²
2 Single beds
Shower
Coffee machine
room details
Deluxe Room
2 persons
26 m²
1 Double bed
Shower
Coffee machine
room details
Premium Room
2 persons
26 m²
1 King-size bed
Shower
Coffee machine
room details
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Calendar with prices and room availability
Search your travel dates to view current prices and available rooms
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Nairobi Serena Hotel invites guests to indulge in a diverse and vibrant dining scene. From the aromatic spices of international cuisine to the delicate nuances of French pastries, the onsite options cater to every palate, promising unique culinary experiences in a family-friendly atmosphere.
Maghreb
International with a focus on Halal, Vegetarian, Gluten-free, and Dairy-free offerings
Ambiance
A family-friendly setting that harmoniously blends warmth and sophistication, creating a welcoming environment for all guests.
Key Offerings
Delight in a range of modern international dishes, carefully crafted to satisfy diverse dietary preferences. A true gastronomic oasis, complemented by a selection of inspired delicacies.
Reservation
Recommended
Open daily from 06:30 to 22:00
Mandhari
Fine dining featuring locally inspired cuisine
Ambiance
Renowned for its elegant decor and tranquil atmosphere, Mandhari offers an intimate setting perfect for special occasions or a leisurely evening.
Key Offerings
Accolades as one of Kenya's finest dining establishments highlight the innovative menu, blending local flavors and gourmet techniques for an exquisite dining experience.
Reservation
Recommended
Hours vary; reservations are advisable for peak times.
Patisserie
French pastries and American delights
Ambiance
A charming spot that tempts the senses, featuring chic decor and vibrant displays of sweet confections.
Key Offerings
Savor traditional French pastries, delicate gateaux, and warm American muffins, alongside spiced savory bites that beckon at any time of day.
Reservation
Not needed
Open daily; hours vary.
Nairobi Serena Hotel Location
Kenyatta Avenue,,
Nairobi,
Kenya,
00100,
Nairobi
Map view
Kenyatta Avenue,,
Nairobi,
Kenya,
00100,
Nairobi
City landmarks
Landmark
Uhuru Park
1.1
km
Library
Kenya National Archives
2.8
km
Museum
Nairobi National Museum
3.1
km
Park
The Nairobi Arboretum
1.8
km
Landmark
Nairobi Gallery
3.1
km
Landmark
David Sheldrick Wildlife Trust
2.0
km
Theatre
Kenya National Theatre
1.7
km
Church
All Saints Cathedral
690 m
Landmark
Kenyatta International Conference Centre
3.5
km
Park
Jeevanjee Gardens
2.2
km
Landmark
Tom Mboya Statue
1.2
km
Landmark
One Off Contemporary Art Gallery
860 m
Mosque
Jamia Mosque
2.6
km
Event hall
Kicc
970 m
Landmark
Mount Kenya National Park
2.6
km
Landmark
Masjid Abubakar Mosque
860 m
Museum
Nairobi Railway Museum
4.4
km
Zoo
Snake Park
3.0
km
Landmark
Central Business District
2.5
km
Casino
Jokers Wild Casino Nairobi
2.7
km
Landmark
Anniversary Towers
2.5
km
Landmark
Mugie Ranch
2.7
km
Landmark
Buffalo Springs Reserve
2.8
km
Landmark
wLake Victoria
2.8
km
Landmark
The Sarova Stanley
2.7
km
Park
August 7th Memorial Park
3.7
km
Landmark
Kencom House
3.0
km
Landmark
Cathedral Basilica of the Holy Family
3.1
km
Nearby
Kenyatta Avenue
Central Park Nairobi
440 m
Restaurants
Herbs and Spices Pan-Asian Restaurant
10 m
Kenyatta Avenue Nairobi Serena Hotel
CJ's
2.6
km
Junction of Kionange & Biashara Streets and The Village Market CJ's Building
Slims
860 m
Kedong House
Pointzero Coffee
3.1
km
Posta Road Nairobi Gallery
Eagle Peak Spur
860 m
Shop B1
Habesha
860 m
United Nations Crescent
Cin Cin Bar
860 m
Fairmont The Norfolk
Explore Nairobi
Nairobi Serena Hotel Experiences
Uhuru Park
14 minutes' walk
A serene urban park featuring lush gardens, a lake, and picnic areas. Perfect for relaxation or enjoying a stroll in nature.
Nairobi National Museum
4 minutes' drive
Showcasing Kenya's rich heritage, this museum features art, history, and culture. Check for free admission days.
David Sheldrick Wildlife Trust
25 minutes' walk
Home to orphaned elephants, this sanctuary offers daily visits and activities aimed at wildlife conservation.
Kenyatta International Conference Centre
3 minutes' drive
An iconic building known for its panoramic views of Nairobi. Guided tours available to explore its architectural significance.
Herbs and Spices Pan-Asian Restaurant
1 minute' walk
Offering fusion Asian cuisine, this restaurant features a modern atmosphere. Try the sushi or signature curry dishes.
Slims
11 minutes' walk
A casual dining spot known for its burgers and grills. Family-friendly with options for vegetarian diets available.
CJ's
10 minutes' drive
This restaurant features a relaxed vibe serving local favorites and international dishes. Reservations are suggested.
Kenya National Theatre
20 minutes' walk
A vibrant venue hosting various performances and events. Check schedules for upcoming plays and cultural shows.
Getting around
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Property information and rules
Check-in
from 12:00-23:30
Check-out
from 01:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of US$40 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
Italian
Year renovated:
2007
Number of floors:
7
Number of rooms:
128
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Clean rooms
Outdoor pool
Kind staff
Buffet menu
Hairdresser service
Cons
Small bathroom
Guest reviewsbased on 452 reviews
jeff from united states
Family with children
deluxe room
3 nights in November 2025
|
Reviewed: December 31, 2025
7/10
morning breakfastwarm staffsimple cookiesfront desk
the breakfast buffet had many choices it was a good start to the day. the hotel had 24/7 security the staff were warm.
the front desk did not answer my questions the manager did not provide a replay all . simple cookies were not available which i expected from this standard of hotel
0 Helpful
Stella from Italy
Family with children
Superior Room
4 nights in August 2025
|
Reviewed: October 17, 2025
9/10
separate sinksrainfall showereasy access
the rooms were nice. it included two separate sinks and a rainfall shower. the location offers easy access to the expressway. i was grateful for all the help from alex, priscah, and calvin at the front desk.
i arrived late and asked questions but did not receive an answer .
0 Helpful
Joseph from Canada
Single
Superior Room
3 nights in August 2025
|
Reviewed: September 07, 2025
6/10
nice varietyincorrect orderunnecessary hassle
the breakfast buffet provided a nice variety.
I was annoyed that room service didn't get my order correct. It was quite frustrating. also, the hotel charged my card instead of just blocking the amount initiallywith an unnecessary hassle. i expect better from a hotel of this supposed caliber.
0 Helpful
FAQs
About Nairobi Serena Hotel
What is the distance from Nairobi Serena Hotel to Jomo Kenyatta Airport?
Nairobi Serena Hotel is 13 km from Jomo Kenyatta Airport.
Is there parking available at Nairobi Serena Hotel?
Free on-site private parking is available without reservation.
What dining options are available at Nairobi Serena Hotel?
The hotel features a fine-dining restaurant, Aksum Bar for drinks, and a poolside bar for snacks and beverages.
Are there any nearby attractions to Nairobi Serena Hotel?
Attractions close to the hotel include Nairobi National Park (9 km), Central Park (0.3 km), and the Railways Golf Course (3 km).
What room amenities are available at Nairobi Serena Hotel?
Rooms are equipped with air conditioning, a flat-screen TV, free Wi-Fi, a minibar, and coffee-making facilities.
Is breakfast available at Nairobi Serena Hotel?
Breakfast is available for an additional charge of 40 USD.
Is an airport transfer service available at Nairobi Serena Hotel?
A paid airport shuttle service can be requested at Nairobi Serena Hotel.
Does Nairobi Serena Hotel offer business facilities?
The hotel features a business centre and meeting rooms for business-related events.
What kind of wellness options are available at Nairobi Serena Hotel?
The wellness options include a Moroccan-style spa, a heated lap pool, and a fully equipped gym with cardio and strength equipment.
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